Frequently asked questions

Our operations are built on precision. If your inquiry falls outside these standard parameters, our team is available for direct consultation.

What sellers do you work with?

PrepForce Logistics primarily supports wholesale sellers, grocery / ingestible sellers, supplement / beauty brands, and private label sellers shipping consistent inventory.

What is your turnaround time?

Typical turnaround is 3–5 business days depending on shipment size and service complexity. We provide predictable turnaround windows and clear scheduling expectations during onboarding.

What are your minimum volume requirements?

We are built for structured Brand Partners shipping consistent monthly volume. Our standard minimum is 1,000 prep units or $2,000 in PrepForce service charges per month after onboarding.

How is billing handled?

Billing is completed per shipment and payment is required prior to outbound release. A valid payment method must remain on file.

Do you prep grocery and ingestible products?

Yes. We specialize in ambient grocery and ingestible products with expiration tracking, lot traceability, and compliance-focused handling.

Can you handle bundles, fragile, or oversize items?

Yes. We offer structured prep solutions for bundles, fragile products, and oversize inventory with clearly defined service fees.

What happens before I send inventory?

Before sending inventory, we review:

  • product type
  • labeling requirements
  • packaging consistency
  • documentation readiness
How do I send inventory?

After onboarding, clients receive shipment scheduling instructions and intake documentation through our structured onboarding process.

How are discrepancies or issues handled?

Any discrepancies, damages, or compliance concerns are documented and communicated promptly before processing continues.

Do you provide shipment verification or photos?

Yes. Verification procedures and compliance documentation are available when applicable.

How do I get started?

Begin by applying for a Brand Partnership Review. We will review your product categories, monthly volume, preparation requirements, communication preferences, operational strengths, and potential challenges to determine whether PrepForce Logistics and your brand are an excellent long-term fit.

Do you offer priority / expedited receiving?

Yes. Priority and expedited receiving options may be available for established or high-volume partners based on scheduling and inbound volume. Additional fees may apply.

Join a Carefully Selected Community of Brand Partners

We are building long-term relationships with growing Amazon brands that value operational excellence, proactive communication, compliance, genuine hospitality, and predictable execution.